This privacy policy provides you with details of how 2 Real Nocap collects and processes your data through your use of our site www.2RealNocap.com.

We use the information we collect from our customers (you) to maximize the products and services we provide to you through our platform and our business.

By providing us with your data, you warrant that you are over 18 years of age.

This Privacy Policy, along with 2 Real Nocap’s Terms and Conditions (including Disclaimer) www.2 Real Nocap.com, forms the entire agreement between you and 2 Real Nocap.

2 Real Nocap, the controller of the personal information collected via this website, and we are responsible for your personal data (referred to as “we,” “us,” or “our” in this Privacy Policy).

1. PERSONAL INFORMATION – TYPE, PURPOSE, AND LEGAL GROUNDS

• Personal information or personal data of the user means any information capable of identifying the user/ individual. It doesn’t include anonymous data.
• We may process the following categories of personal information/ data about you

2. COMMUNICATION INFORMATION

Communication information includes any communication that you send to us. You can send this information to us through:

• subscriber form on our website;
• contact form on our website;
• Email, text, social media messaging;
• Social media posts; or
• any other communication (through any means) that you send to us.

We process this data for the purposes of:

• Communication;
• Records, and;
• Establishment, pursuance, or defense of legal claims.

3. CUSTOMER INFORMATION

Customer information or customer data includes the information you provide to us relating to any purchases of goods and/or services through our platform, such as your name, billing address, email address, phone number, contact details, purchase details, card details, etc.

We process this information to:

• Provide you with the goods and/or services you have purchased, and;
• To keep a record of the transactions.

4. USER INFORMATION/DATA

User information includes the data about how you use our platform/website and any online services together with any data that you may post for publication on our platform or through other online services. We may collect, store and use:

• Information/data you provide to us when you use our services or the website or that is generated when you use our services (including the timing, pattern of use, frequency of service use, etc.);
• information relating to a personal or business account with our website (including name, address, email address, date of birth, etc.);
• information you provide when you provide feedback about 2 Real Nocap;
• information you provide when you change your personal details or email preferences when using 2 Real Nocap;
• information you provide to 2 Real Nocap when you respond to a survey using our platform;
• information you provide when you communicate with 2 Real Nocap or our customer support;
• Any other personal information you choose to provide to us.

Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

We process this data to

• Operate our website and ensure relevant content is provided to you;
• To ensure the security of our website;
• To maintain backups of our website and/or databases and;
• To enable publication and administration of our website, other online services, and business.

Our legal ground for this processing is our legitimate interests to enable us to administer our website and our business properly.

Without your express consent, we will not supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

5. TECHNICAL DATA

Technical data is the information about your use of our platform/website and the online services we provide, such as the information about your visits to and use of 2 Real Nocap (our website), including your IP address, browser type, version, operating system, geographical location, referral source, visit duration, page views, website navigation paths, etc.

We get this data from our analytics tracking system. We process this data to analyze your use of our website and any other online services, protect and administer our business, platform, and website, deliver relevant content and ads to you, and understand the effectiveness of our advertising.

Our legal ground for this processing is our legitimate interests, in this case, are to enable us to properly administer our website/ platform and our business, to grow our business, and to decide our marketing strategy.

6. FINANCIAL TRANSACTIONS

All our website’s financial transactions are currently handled through our payment services provider. But note that this may change from time to time. We will share your financial information with our payment service providers only to the extent necessary for the purposes of processing payments you make on or through our website/ platform, refunding such payments, and dealings with complaints and queries relating to such payments and refunds.

All individual customer profiles and other company details are not used for any other purpose other than what’s described above. Details are only supplied to a third-party supplier/ company/organization when required by law for the goods and/or services you have purchased or to protect our copyright, trademarks, and other legal rights.

7. MARKETING INFORMATION/DATA

Marketing information includes data about your preferences in receiving marketing from our third parties and us and your communication preferences.

• enable you to receive our newsletter;
• enable you to participate in promotions – competitions, free giveaways, prize draws, etc.;
• to deliver correct and relevant website content and advertisements to you and measure or understand the effectiveness of this advertising.

Our legal ground for this processing/method is our legitimate interest, which is to study how our users/customers use our products/services, develop our services, grow our business, and decide our marketing strategy.

We may use Customer, User, Technical, and Marketing Information/Data to:

• deliver relevant website content/information and advertisements to you and;
• understand or measure the effectiveness of the advertising we offer to you.

Our legal ground for this processing is legitimate interest which is to grow our business. We may also use similar/such data to send other marketing communications to you. Our legal grounds for doing this is either your consent or your legitimate interest in growing our business.

8. CONTRACT OBLIGATIONS

Where we are required to collect any/all personal information about you by law, or under the terms of contract between us, and you do not provide us with that data when requested, in such cases, we may not be able to perform the contract/services (for example, deliver our goods or services to you). If you do not provide us with the requested information, we may have to cancel our products/services to you or your ordered products. But if we do, we will notify you at the time.

9. USE OF PERSONAL INFORMATION

We will only use your personal data for the purpose it was collected for (as mentioned in our privacy policy and terms of use) or reasonably compatible purposes if necessary. In the event we need to use your details for an unrelated new purpose, we will let you know and explain the legal grounds for the processing.

We may also process your personal information without your knowledge or consent where this is required or permitted by law.

10. HOW YOUR PERSONAL INFORMATION IS COLLECTED

• COOKIES
  We may automatically collect specific data from you as you use our website/platform by using cookies and other similar technologies.A “cookie” is a piece of information that is stored on your computer’s hard drive; it records how you navigate through a website so that, when you revisit that website, it can present tailored options, ads, solutions, and services based on the collected/stored information about your last visit. Cookies can also be used to analyze the website’s traffic for advertising purposes and marketing purposes.
  Nearly all websites use cookies, and they do not harm your system.

  If you want to change or check what kind of cookies you accept, this can be altered within your browser settings. You can block these cookies at any time by activating these settings on your web browser that allows you to refuse these settings of all or some cookies.

  By not blocking cookies and continuing to browse our platform/website, you are authorizing the use of our cookies. If you use your browser settings to block all cookies (including the necessary/essential cookies), you may not be able to access all of our services/ products or parts of our site.

• HOW DO WE USE COOKIES?
  We use our cookies to track how you use our website. This enables us to understand how you use our website/ platform and track any patterns regarding how you are using our website (2 Real Nocap). This helps us improve and develop our website and products and/or services in response to what you might require.
• TYPES OF COOKIES:
  Session cookies: these are only stored on your computer during your web session; they are automatically deleted when you close your browser.Persistent cookies: these cookies are stored as a file on your computer and remain there when you close your web browser.
• COOKIES CATEGORIES:
  Strictly necessary cookies: These cookies are essential to enable you to use our website effectively. Without these cookies, we cannot provide our services to you. These cookies do not collect information about you that could be used for marketing or remembering where you have been on the internet.Performance cookies: These cookies enable us to monitor and improve the performance of our website/platform.
  Functionality cookies: These cookies allow our website to remember your choices and offer you enhanced and better features. The information these cookies collect about you or your use of our platform is usually anonymized.
  Note that the third parties that advertise on our website may also use cookies, over which we have no control. These cookies are likely to be analytical/performance-based cookies or targeting cookies.

11. MARKETING COMMUNICATIONS

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests, namely to grow our business.
We may send you marketing communications if:

• You made a purchase or asked for information from us about our goods or services; or
• You agreed to receive marketing communication, and, in each case, you have not opted out of receiving such communications since.
• You are a company; we may send you marketing emails without your consent. You may opt-out of receiving marketing emails from us at any time.

EXPRESS CONSENT
It is unlikely that 2 Real Nocap will share your personal information with any third party for their marketing purposes; however, we will obtain your express consent in such circumstances.

STOPPING MARKETING MESSAGES
You can ask third parties or us to stop sending you marketing messages at any time by:

• following opt-out links on any marketing messages sent to you, or
• emailing us at 2realnocapn@gmail.com at any time.

If you opt-out of receiving marketing communications, this opt-out does not apply to the personal data we provided as a result of other transactions, such as purchases, warranty registrations, returns, replacements, etc.

12. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below:

• service providers who provide IT and system administration services.
• Professional advisers, including lawyers, bankers, auditors, and insurers.
• Government bodies that require us to report processing activities.
• Market Researchers and Analysts.
• Marketing agencies we may engage with from time to time.
• Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and treat it according to the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

13. INTERNATIONAL TRANSFERS
Whenever we transfer your personal data, we do our best to ensure a similar degree of security of the said data by ensuring at least one of the following safeguards is in place:

• If you are a resident of the European Union, we will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
• Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
• If we use US-based providers part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.

If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

14.  DATA SECURITY

• We strive to ensure the security, integrity, and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.
• We will take reasonable technical and organizational precautions to prevent your personal information loss, misuse, or alteration.
• You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
• We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

15. DATA RETENTION

• We will only retain your data for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
• For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for five years after they stop being customers.
• In some circumstances, we may delete identifying components of your data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

16. YOUR LEGAL RIGHTS

• Under data protection laws, you have rights concerning your personal data that include the right to request access, correction, erasure, restriction, transfer, object to processing, portability of data, and (where the lawful ground of processing is consent) to withdraw consent.
  8.2. If you wish to exercise any of the rights set out above, please email us at 2realnocapn@gmail.com.
• To respond to any request, we will require the following information:
  • your name, address; and
  • your telephone numbers
• There is no fee chargeable to access your personal data; however, we may charge a fee if your request is unfounded, repetitive, or excessive, or you refuse to comply with your request in these circumstances.
• As a security measure to ensure your data is not disclosed to anyone who has no right to receive it; we may request further information from you.
• We try to respond to all legitimate requests within 30 days unless the request is complex or has multiple requests. If our response is likely to exceed 30 days, you will be notified.
• If you are not happy with any aspect of how we collect and use your data, please contact us first so we may attempt to resolve your issue immediately.

17. CHANGE IN PRIVACY POLICY

• To ensure our privacy policy remains current, this policy is subject to change.
• We may modify this policy at any time, at our sole discretion, and all modifications will be effective immediately upon posting the modifications on this website. Please return periodically to review our privacy policy.
• You may instruct us at any time not to process your personal information for marketing purposes.
• In practice, you will usually either agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of using your personal information for marketing purposes.
• If you have any questions or concerns at any time about our Privacy Policy or the use of your personal information, please email 2realnocapn@gmail.com.